My Network

Your network is private to you, and it's a powerful asset. Once you bring it in, Pioneer researches each contact from the open web, building a grounded private profile. Then, on any lead where you know the person you want to reach, you can ask: who in my network can get me in?

Add contacts to your network

1. Click My Network in the sidebar.
2. Click Add contacts, then paste the profile URLs of people you know: LinkedIn, X, or any other page someone is identifiable from (their personal site, GitHub, Substack, a faculty bio). One per line, or a mixed list.
3. Click Add and Pioneer starts researching each one.

Pioneer works through the queue building a private profile for each contact: current role and company, a short about, recent news and posts, communities they're active in, and any contact channels it can find. Each piece of information is sourced from the page it came from.

You can also import a list of contacts by pasting a table of names and links. Pioneer extracts every profile URL and adds them to the queue.

Research status

Each contact has a status chip:

• Queued: waiting to be researched. A large import may spend hours in the queue while Pioneer paces itself behind a per-user research cap.
• Researching: being researched right now.
• Done: research complete, full profile ready.
• Failed: couldn't be researched. Click Retry to try again.

If a contact stays queued for a long time, it's not broken; the queue is working through a backlog. Only a contact that started researching and then went silent is stalled. The whole queue going quiet is the real signal that something is wrong.

Star a contact (strong ties)

Click the star icon on any contact to mark them as a strong tie, someone you actually know. Starring gets them:

• Deeper research: a wider search of their posts, talks, and press (up to 50 signals instead of 25)
• Guaranteed hearing: they're seated on every ask and bridge question
• Priority in searches: ranked ahead of unknown contacts

Unstarring never deletes what research already found. It just removes the priority.

The contact drawer

Click any contact to open their drawer: a researched profile with their current role, a short about, recent signals (what they posted, argued, launched, or became, with sources), and contact channels Pioneer found (email, work number, other profiles). Channels Pioneer looked for but didn't find are shown as not-found, so you know the blank is an answer, not an omission.

Find a warm path to a lead

On a lead's person card, the champion Pioneer identified on that lead, you'll see Find warm connection. Click it, and Pioneer searches your network for people who can introduce you:

1. Pioneer writes two or three bridge questions ("who knows someone at this company?", "who shares a community with this person?"), each searching for a different kind of overlap.
2. Each question runs against your network and returns a shortlist of contacts who might bridge to the target.
3. The results are ranked with a confidence level, a connection type (works there, ex-colleague, same community, knows the champion, and so on), and a suggested ask: a two-line opening you can use.

You can also type your own bridging question if the generated ones miss. Every person named is a link into their contact drawer.

What if nobody is a match? Zero is a legitimate result. Pioneer shows you the closest near-misses and why each was passed over, so you learn what your network has instead of what you asked for.

Ask your network a question

Beyond warm paths on specific leads, you can ask a plain-language question of your whole network: "Who should I talk to about process-heat incentives in California?" or "Who in my network knows the founders at Acme?"

1. Go to My Network and click Ask your network.
2. Type your question. Pioneer reads every researched contact and returns a handful of grounded suggestions: who, why them (citing what they actually did recently, not just their title), and a suggested opening.
3. Results appear as a short list. Each contact is a link into their drawer; each suggestion cites the evidence.

One ask at a time per user. If a previous ask is still running, you'll need to wait or cancel it.

Manage your network

Your network is private to you: never shared with teammates, never mixed into the org's shared records. Contacts you add, research Pioneer runs, warm paths you find, and asks you make are yours alone.

To remove a contact, go to My Network, open the contact's drawer, and click Remove. This deletes the contact and all their research.

Next steps

• Refine Your Pipeline: get more signal from every batch
• Export Your Board: take your leads into your outreach workflow
• Troubleshooting & FAQ: answers to common questions

Need help?

If you have questions, reach out to us at support@pioneerclimate.com