Credits & Billing

How credits work

Pioneer runs on credits, and the rule is simple: one credit = one lead. You spend a credit each time Pioneer discovers a new lead for you or you import one. That's it.

Everything that happens after a lead lands on your board is free:

• Enrichment is free: adding properties, finding people and contact details, deep research
• Criteria evaluations are free: qualifying and re-qualifying leads against your criteria
• Reviewing and managing your board is free: approving, rejecting, and moving leads never costs anything

You only pay when Pioneer finds you a new lead. You never pay to learn more about a lead you already have.

The free plan

Every new account starts with 50 free credits, enough to generate 50 leads and get a real feel for lead quality. The free plan includes up to 3 pipelines and up to 3 teammates.

Free credits are a one-time grant; they don't renew monthly.

The Pioneer AI Retainer

The retainer is $99/month and includes:

• 300 credits per month (300 leads)
• Unlimited pipelines
• Unused credits roll over month to month (your balance can grow up to 1,000 credits)
• Email support from a human

What happens when you run out

When your balance hits zero, lead generation pauses: Pioneer stops discovering new leads until you top up or your monthly credits renew. Nothing is lost. Your pipelines, your board, and every lead you've already generated stay fully accessible, and enrichment on existing leads keeps working.

Checking your balance

Your current credit balance is shown on your organization's Subscription page, along with your usage history.

Next steps

• Create Your First Pipeline: put your credits to work
• Refine Your Pipeline: get more signal from every batch
• Troubleshooting & FAQ: answers to common billing-adjacent questions

Need help?

If you have questions, reach out to us at support@pioneerclimate.com